Location + Hours + Returns + Shipping

19 Indian Rock Road, Windham NH 03087

603-552-3425

 

We are open

Monday: Closed
Tuesday: 12:00pm to 5:00 pm
Wednesday: 12:00pm to 5:00pm
Thursday: 12:00pm to 5:00pm
Friday: 12:00pm to 5:00pm
Saturday: 10:00am-5:00pm
Sunday: 12:00pm-4:00pm
We want you to love your Willow purchase. If you are not completely satisfied, let us know and we will work with you to make it right. 
Returns
  • Returns are accepted in store within 14 days of purchase with original receipt for full refund. 
  • Returns without receipt will be issued store credit for the most recent sale price. 
  • If mailing in a return please include original receipt.  

 

Shipping

  • Shipping charges will be added to your order, upon check out. Please remember to use any shipping coupons at time of check out, discounts will not be refunded after the order is processed.
  • Orders will be shipped within 5-7 business days. You will be notified if an item will take longer to process.
  • Standard shipping has a typical delivery window of 3-5 days once processed.
  • Once items leave our hands we are not responsible for items delayed due to shipping carriers. 
  • Please contact us if you have specific shipping requests, so we can plan accordingly.
  • We ship nationwide, please contact us if you do not see your location as an option.

 

SECURE PROCESSING

  • We currently fulfill online transactions via PayPal and Shopify's secure credit card payment system.
  • If you have trouble using a gift card please send us an email at info@willownh.com.  Gift cards can be applied in the checkout window.